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  1. SmartHalo
  2. SmartHalo 1

SmartHalo 1

Getting the app on your phone

  • How do I install the app on my smartphone?

Installing, locking and unlocking on the bike

  • How do I install SmartHalo on my bike?
  • I am missing a piece, a piece is broken or I broke one during installation.
  • I have lost my magnetic key, can you provide me another one?

Linking an account and connecting to a SmartHalo

  • How do I connect SmartHalo to my phone?
  • How do I turn SmartHalo on and off?
  • Unlinking an account

Charging SmartHalo

  • How to charge SmartHalo?
  • What happens if my phone runs out of battery?

Navigation

  • How does navigation work?
  • Are offline maps available?
  • Can I choose my own route?

Light

  • How does the automatic night light work?

Alarm

  • How does the alarm work?
  • When plugged in, the alarm beeps & flashes
  • Can you track my bike if it’s stolen?

Fitness

  • How does fitness work?
  • How can I link Strava to SmartHalo?
  • How can I delete the data of my previous rides?
  • SmartHalo does not record my rides
  • Can you keep track of my metrics without my phone?

Assistant

  • How do the assistant and touch features work?
  • Where is the text assistant?

Miscellaneous

  • I don't understand how a feature works
  • Can I play music on my SmartHalo?
  • Will you release new features?
  • Does it work with my motorcycle/scooter?
  • Can I use SmartHalo on two bikes?
  • How can I sell your product in my store?
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